Payment Methods

This page explains how deposits and withdrawals work, including the payment methods accepted, minimum and maximum transaction limits, processing times, and the verification steps that may apply before funds are released. Loot operates in United Kingdom and settles all accounts in GBP, so every figure referenced on this page is stated in pounds sterling. This section is intended to give players a clear and factual understanding of how money moves in and out of their account, and should be read alongside the general Terms & Conditions and the Responsible Gaming information published elsewhere on the site.

Account Currency and General Rules

GBP is the only currency supported for player accounts. Any payment method used for deposits or withdrawals must be registered in the same name as the verified account holder; third-party payments, or transactions made from an account or card belonging to someone else, are not accepted under any circumstance. Deposit limits set by the player, or any limits applied automatically, operate across the wider network of sister sites operated by the same group, meaning a limit set on one platform may be reflected on others linked to the same operator. Players are encouraged to review their own spending patterns regularly and to make use of the deposit limit tools described in the Responsible Gaming section of the site.

All new players should note that the minimum age to hold an account and make a payment is 18, in line with United Kingdom law and the conditions of the operator’s licence. Age verification forms part of the standard account checks described later on this page, and no deposit or withdrawal can be processed until identity and, where required, age have been confirmed.

Deposit Methods

Deposits are processed instantly across all supported methods, meaning funds are typically available in the casino account as soon as the transaction is confirmed by the payment provider. The minimum deposit accepted through every method listed below is £10. Players should be aware that some methods, such as Pay By Mobile, may carry a small fee charged by the mobile network rather than by the casino itself.

Debit cards must be issued by Visa or Mastercard, and the cardholder name must match the name on the verified account. Prepaid vouchers such as Paysafecard can only be used to add funds and cannot be used to receive a withdrawal, meaning players using this method should select an alternative option, such as a debit card or e-wallet, when requesting a payout.

Withdrawal Methods

Withdrawal requests are subject to a standard pending period, generally around 72 hours, during which a player can typically cancel the request if they change their mind. Once this pending period has passed, funds are released for processing, with the transfer time depending on the method chosen. PayPal is generally the fastest option, with funds often arriving within 24 hours after the pending period ends. Card and e-wallet withdrawals through Skrill or Neteller typically take between one and three working days once released.

There is no fixed daily or monthly cap on withdrawals, though individual transactions may be subject to review, particularly where a payout is large relative to a player’s deposit and play history, or where verification documents have not yet been fully processed. No fees apply to withdrawals made via debit card or PayPal. Some other methods may carry a modest processing fee, and players should check the details presented at the time of the transaction if this is a concern.

Verification and Know Your Customer Checks

Before a withdrawal can be completed, and in some cases before further deposits can be made, the account holder is required to complete identity verification. This generally involves uploading a piece of photo identification together with a selfie, and providing proof of address such as a recent utility bill, typically dated within the last three months, or an automatic bank verification check where available. Players may also be asked to confirm ownership of the payment method used, for example by providing a partially obscured screenshot or statement showing the card or e-wallet in their name.

The status of submitted documents can be tracked within the account’s Verification Status section, allowing players to see at a glance whether checks are complete, pending, or require further information. Verification is a standard requirement across regulated gambling operators in the United Kingdom and exists to confirm that the account holder is the person entitled to deposit and withdraw funds, that they meet the minimum age of 18, and that the payment method genuinely belongs to them. Delays in providing the requested documents will delay the corresponding withdrawal, so players are encouraged to complete verification as early as possible, ideally before requesting their first payout.

Bonus Funds and Wagering Conditions Affecting Withdrawals

Withdrawals may be affected by any bonus funds or free spin winnings still held in a player’s account. Where free spin winnings have been credited as real cash, no wagering requirement applies to those specific funds, and they can generally be withdrawn once any other conditions, such as verification, have been met. Where bonus cash has been credited separately, a flat wagering requirement of 10x applies before that bonus cash, or any winnings generated from it, becomes eligible for withdrawal. Attempting to withdraw while a wagering requirement remains outstanding on bonus cash will typically result in the withdrawal request being declined or adjusted until the requirement is satisfied.

The table below summarises the main financial conditions attached to bonus-related funds, for reference alongside the standard payment terms described above.

Standard stake limits that apply under the operator’s licence continue to apply while any bonus cash is active on an account, and players should refer to the general Terms & Conditions for the complete set of rules governing eligibility, game restrictions, and expiry of bonus-related funds.

Restricted and Excluded Transactions

Certain payment types are not accepted for deposits or withdrawals, including transactions linked to credit facilities where prohibited by law, payments from business or corporate accounts, and any payment method not held in the verified account holder’s own name. Cryptocurrency is not listed among the currently supported payment methods for this account. Where a deposit is made using a method later found to be ineligible, the operator reserves the right to reverse the transaction and, where funds have already been used for play, to withhold related winnings pending further review.

Currency Conversion and Account Balance

As GBP is the sole currency supported, no currency conversion is offered or required within the account itself. Any deposit made from a payment method denominated in a different currency will be converted by the payment provider or card issuer before reaching the casino account, and any associated conversion fee is set by that third party rather than by the casino. Players wishing to avoid such fees are advised to use a GBP-denominated card, bank account, or e-wallet balance wherever possible.

Responsible Gambling and Deposit Limits

Deposit limits can be set from within the account settings and take effect across the operator’s wider network of associated sites, meaning a limit set here will generally also apply on sister platforms operated by the same group. These tools sit alongside other responsible gambling measures, including take-a-break periods and self-exclusion, which are described in more detail in the dedicated Responsible Gaming section of the site. Players are reminded that the minimum legal age to gamble in the United Kingdom is 18, and that account verification exists in part to confirm this age requirement has been met before any funds are deposited or withdrawn.

Anyone concerned about their gambling behaviour, including the frequency or size of deposits, is encouraged to make use of the limit-setting tools available in the account area, and to seek independent support where needed. GAMSTOP integration is available for players in the United Kingdom who wish to self-exclude from gambling websites more broadly, and this option works alongside the site-specific self-exclusion tools offered through the account settings.

Complaints Relating to Payments

Any concern regarding a deposit, a withdrawal, a delayed payment, or a verification decision can be raised through the live chat or email support channels available from within the account area. Support staff will typically request relevant details, such as the transaction date, the payment method used, and the amount involved, in order to investigate the matter. Where a complaint cannot be resolved directly with support, it may be escalated in line with the dispute resolution process set out in the general Terms & Conditions, which describes the further steps available to players, including referral to an independent body where appropriate under the operator’s licensing conditions.

Summary

Payments at Loot are designed to be straightforward, with instant deposits from £10 across several widely used methods including debit cards, PayPal, and established e-wallets, and withdrawals processed after a short pending period once verification has been completed. Players should keep their identity and address documents up to date, use only payment methods registered in their own name, and be aware of any outstanding wagering requirement on bonus cash before requesting a withdrawal. For further detail on account rules more broadly, players can refer to the Terms & Conditions, and for guidance on managing play responsibly, the Responsible Gaming section provides additional tools and information.